Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AVIF0020 Mapping and Delivery Guide
Manage human factors and situational awareness in an aviation operational environment

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AVIF0020 - Manage human factors and situational awareness in an aviation operational environment
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to manage human factors and situational awareness in an aviation operational environment in compliance with relevant regulatory, requirements and organisational practices.It includes managing human performance and communicating effectively within an aviation environment. It also includes maintaining situational awareness, assessing situations and making decisions, setting priorities and managing tasks, and working with others in managing situational awareness.This unit addresses non-technical skill requirements (mental, social and personal-management abilities) related to safety management duties of aviation operators and contributes to safe and effective performance in complex operational environments.Operations are conducted as part of aviation operational activities across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under limited supervision as a single operator or within a team environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field F – Safety Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Manage human performance
  • Pre- and post-operational personal condition is managed to ensure safe and effective performance
       
Element: Individual performance when conducting system operations is monitored against workplace standards, procedures and requirements
       
Element: Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe task outcome
       
Element: Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure safe task outcome
       
Element: Sources of stress are identified and managed to maintain a safe operating environment
       
Element: Limitations to personal performance are communicated to others where necessary to maintain a safe operating environment
       
Element: Communicate effectively
  • Effective listening skills are applied
       
Element: Questions are used to gain additional information and to clarify understanding
       
Element: Information received is clarified as required, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment
       
Element: Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews
       
Element: Appropriate protocols and procedures are followed when using communications systems during routine and contingency operations
       
Element: Responses are sought from and provided to others in a timely manner
       
Element: Maintain situational awareness
  • Continuous monitoring of all critical factors relevant to the safe completion of task is undertaken
       
Element: Effective visual scan is applied, crew interaction is maintained, and radio, inter-crew communication, traffic information and remote system controls are used appropriately
       
Element: Trends towards unsafe situations are recognised and appropriate corrective action is employed in accordance with workplace procedures and regulatory requirements
       
Element: Breakdown in situational awareness is identified and appropriate corrective action is implemented to regain control
       
Element: Assess situations and make decisions
  • Operational threats, errors and undesired system states are identified and analysed
       
Element: Operational risks are assessed and reported in accordance with workplace procedures and regulatory requirements
       
Element: Potential solutions are identified and control measures are determined and implemented
       
Element: Determined plan of action is communicated and tasks are allocated to others as appropriate
       
Element: Plan of action is implemented and monitored to achieve optimum outcomes
       
Element: Plan of action and implementation process are re-evaluated and amended as required to achieve optimum task outcomes
       
Element: Extended operational changes resulting from action plan and related risks are monitored and managed to ensure a safe task outcome
       
Element: Set priorities and manage tasks
  • Priorities and workload are organised to ensure completion of all tasks relevant to operational safety
       
Element: Safe and effective operation of the remote system is prioritised ahead of competing tasks
       
Element: Critical events and tasks are anticipated and managed to ensure completion within available time constraints
       
Element: System automation is used to reduce workload and to improve ability to perform mental and manipulative activities safely
       
Element: Fixation on single actions/functions is minimised
       
Element: Degraded human performance factors are identified and appropriate actions are taken to manage degraded performance of self or in others when necessary
       
Element: Work with others in managing situational awareness
  • Collaboration with others is undertaken to ensure safe completion of task
       
Element: Effective and efficient communications and interpersonal relationships are established and maintained with all stakeholders to ensure safe task outcome
       
Element: Team members are encouraged to participate in and contribute to safe task outcome
       
Element: Appropriate action is taken in conjunction with others to cooperatively correct any identified unsafe situations that may develop during the task
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Pre- and post-operational personal condition is managed to ensure safe and effective performance 
 
 
 
 
 
Effective listening skills are applied 
 
 
 
 
 
Continuous monitoring of all critical factors relevant to the safe completion of task is undertaken 
 
 
 
Operational threats, errors and undesired system states are identified and analysed 
 
 
 
 
 
 
Priorities and workload are organised to ensure completion of all tasks relevant to operational safety 
 
 
 
 
 
Collaboration with others is undertaken to ensure safe completion of task 
 
 
 

Forms

Assessment Cover Sheet

AVIF0020 - Manage human factors and situational awareness in an aviation operational environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AVIF0020 - Manage human factors and situational awareness in an aviation operational environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: